True Grace Candles

Please select an option from the list below to see the dimensions.

STANDARD DELIVERY

About the service- Delivered with our courier Parcelforce, a signature will be required.

Cost within mainland GB- £5.95

Cost for orders outside mainland GB- £15.00
(*Outside mainland GB includes Northern Ireland, Republic of Ireland, Isle of Wight, Channel Islands, Isle of Man, Scottish Islands, Isle of Scilly).

Delivery time- In-stock items are typically delivered in 2-3 days, but please allow up to 5 working days.

Express delivery- Available on orders placed over the phone for £12.00. Please contact our customer care team on 01225 418200.

Click here for more information on delivery and returns.

At Graham & Green we want you to be thrilled with every item you receive, but we understand that there are occasions you may want to return an item. If you aren’t totally satisfied with your purchase, we can help you to return it.

Time Frame
You have 14 days from receipt of your order to return the items for a full refund (excluding original delivery fees). You will be issued with a credit note for anything returned after this time, at our discretion.

How To Return
Complete the returns form included in your order, ensure all items are wrapped securely and in original packaging, and return to

Graham & Green Returns
Unit 1, The Hub
Bumpers Way
Bumpers Farm
Chippenham
SN14 6LH

We recommend you use an insured registered service and keep the receipt as we cannot accept liability for items lost or damaged in transit.

It is possible for us to collect any unwanted items from you for a charge of £10.00 per box for Standard delivery items, £15.00 per box for Extra Large items and £48.00 for Furniture items. To organise this, please contact our customer care team on 01225 418200.

Bespoke Items
Items that are made to order especially for you cannot be returned and refunded once your order has been confirmed. If you change your mind about your bespoke order within 14 days of receipt, a 20% re-stocking fee will be deducted from any refund or credit note. Click here for more information.

Assembled Items
If an item has been assembled or partially assembled we cannot accept a return. We recommend you check the product and parts before attempting to assemble.

Damaged or Faulty Items
Please contact our customer care team before going any further. They can be reached on 01225 418200 Mon-Friday 9-6, Saturday 10-6.

Terms & Conditions
For more information on returns terms and conditions, click here.