CAREERS

CURRENT VACANCIES

• Fulltime Sales Assistant (Bayswater)

  Company background

  Graham and Green is a family run business. Husband and wife duo Jamie and Louise Graham share a love of mid-century design, eclectic accessories, Provençal style & an inherent love of the exotic. The company has been supplying exceptional interiors and gifts for 40 years. Our unique and eclectic ranges are available in the stores and can also be purchased via the web and mail order.

  Key Responsibilities:

  • Maintaining the Graham and Green image to the highest standards.
  • Promoting and selling the company’s extensive range of furniture and home furnishings.
  • Ensuring that Graham and Green Customers are extended the highest levels of customer service at all times.
  • Dealing promptly with Customer complaints, liaising with customer services in order to resolve queries and escalate complaints/queries to the right level and department.
  • Being knowledgeable and familiar with all Graham & Green products that are sold in order to effectively and accurately answer and assist any customer question or concern.
  • Displaying excellent product knowledge, knowledge of suppliers, fabrics, delivery lead times, pricing, and history behind product.
  • Supporting the Manager and Assistant Manager in the day-to-day running of the shop.
  • Ensuring all stock is correctly labelled and priced.
  • Being a sensible key holder on occasion, responsible for register cash-up and end of day correspondence in absence of Manager and Assistant Manager.

  Skills/Knowledge/Experience

  • A strong retail sales background – preferably with experience of high-end/luxury furniture sales.
  • A strong and proven creative background.
  • Experience of using MS Navision processes would be an advantage.
  • Computer savvy, experienced with till systems.
  • Exceptional communicator both written and verbal.
  • Proven successful sales experience.
  • Familiarity with local market desirable.
  • Determination and drive for results.
  • Team player/committed to team as well as individual goals
  • A good knowledge/appreciation of (interior) design, trends and styles (in particular within the interiors sector) desirable.

  If interested, please send your CV application with covering letter outlining your motivation to careers@grahamandgreen.co.uk.

• Store Allocator (Bath)

  Job Title: Store Allocator

  Reporting to; Merchandising Manager

  Purpose: Working with the stores to ensure the right stock, is in the right place, at the right time to maximise sales

  Location: Bath

  Job Purpose: Responsible for the efficient movement of stock in and out of the stores, to maximise and minimise sales risk. Working closely with the warehouse and stores to maintain optimum stock flow. Providing full support to the Merchandising team as and when required.

  Areas of Responsibility:

  Under the guidance of the Merchandising Manager, ensure new line allocations of saleable stock are actioned accurately and in a timely manner in line with agreed launch dates and in the correct season.

  Trading

  • Produce and compile reports, checking data is accurate and highlighting any anomalies to Assistant Merchandiser. Keep an eye on slow sellers and recommend actions to improve.
  • Ensure all Sale Items are sent to shops in time and liaise with shops and warehouse for Sale and De-Sale process.
  • Build relationships with store managers and key departments to ensure smooth lines of communication from the Merchandising department.
  • Compilation and distribution of weekly sales & stock reports.
  • Managing store stock levels and replenishment parameters, working towards set KPI’s.
  • Implement store & brand ranging for both saleable and presentation stock in a timely manner in line with floor moves, new brand launches, new SKU launches and new stores if applicable.
  • Undertake regular store visits to assess opportunities and risks.
  • Manage store daily stock take process and bi-annual company store stock takes.
  • Ensure all queries from stores are investigated, resolved and communicated in a timely manner.
  • Ensure shops have seasonal and commercial occasion stock in time and move stock around the stores if needed. Suggest themes for stores and window displays. Manage shop fittings for seasonal changes.
  • Ensure we have samples in store for product training and seasonal launches.
  • Assist with Product Training evenings.

  Training and Development

  • Develop excellent working knowledge of all Merchandising systems
  • Develop and build strong relationships and networks across the business both internally and externally

  Qualifications, Knowledge and Experience:

  • Strong Excel skills and basic knowledge of other Microsoft Office tools
  • Knowledge of ERP system (preferably MS Navision)
  • Previous experience in Merchandising

  Competencies and Requirements

  • Analytical with a high level of accuracy and attention to detail
  • A good communicator who enjoys working as part of a team and is able to lead
  • Ability to demonstrate organisational and time management skills and a strong problem solver
  • Ability to work under pressure and take initiative
  • Able to take direction

  If interested, please send your CV application with covering letter outlining your motivation to careers@grahamandgreen.co.uk.