Title: HR & Office Manager
Hours of employment: 40 hours per week
Location: Bath
Travel to London as and when required
Travel to Chippenham warehouse on a regular basis
Reporting To: Director of Sales and Marketing
Working Relationships: All employees
Other Support Services: Outsourced Payroll Bureau, office stationery & office suppliers
Main Purpose: Overall responsibility for the management of the HR function and Payroll
Company Background:
Graham and Green is a family run business. Husband and wife duo Jamie and Lou Graham share a love of mid-century antiques, eclectic accessories, Provençal style & an inherent love of the exotic. The company have been supplying exceptional interiors and gifts for 45 years. Our unique and eclectic ranges are available in our stores and can also be purchased online.
We are currently looking for an experienced HR & Office manager to join the team in Bath. The right candidate will have a broad range of HR generalist skills, is confident managing a varied and demanding workload. Based in the company’s Head office, the HR Manager will focus on general HR, Payroll and Office Management and this role is a stand alone function.
This role comes with a degree of autonomy and as such we require someone who has an excellent work ethic and the ability to perform under pressure and to strict deadlines.
Key Responsibilities include but are not limited to:
HR & Payroll:
- Leading and executing the recruitment process across the board, working closely with all managers to ensure best talent is attracted and retained.
- Managing the on-boarding and staff induction processes for all employees.
- Planning and prioritising work to meet recruitment deadlines; ensure pre-employment screening is completed to required standards – this includes developing job descriptions, preparing job adverts, shortlisting, interviewing and selecting candidates.
- Processing and managing all starter and leaver and staff change administration, ensuring accuracy and efficiency, within agreed service timescales.
- Updating and maintaining employee personal data on company HR system.
- Reviewing HR administration processes and making recommendations on how to streamline and improve processes.
- Assisting in the design and execution of a performance review system. Taking a leading role in advising line managers on optimizing performance and performance management.
- Administering company monthly payroll ensuring all input, checking, sign off and reconciliation is completed to agreed timescales and quality standards. Liaising with finance team to resolve pay queries.
- Taking an active role, together with the Director of Finance and Company Operations, proposing and/or executing annual salary reviews, quarterly bonus and overtime payments.
- Working closely with all departments, increasingly in a consultancy role, assisting line managers and the Senior Management Team on HR and Payroll policies and procedures and organisation design and training questions. Providing advice on various areas of HR, training and payroll.
- Taking a leading role in executing grievance and disciplinary procedures, ensuring full investigations and meetings take place in an objective and timely manner.
- Interpreting and advising on current and updated employment law.
- Ensure all HR Administration processes and procedures are fully documented and kept up to date.
- Supporting the Warehouse Operations Manager to ensure all regular H&S activity is undertaken within agreed timescales.
- Produce Monthly/ Quarterly key HR statistics for the Senior Management Team.
- Acting as the culture keeper for the company. Ensuring company values and mission is solidly embedded in the company and in the way employees work.
Office & supplier management:
- General office management. Making sure the office is in good order and that all stationery is well stocked.
- Management of cleaning supplier contract.
- Management of staff kitchen rota.
- Ad-hoc duties as required.
Knowledge and Experience
- Generalist HR experience, preferably gained within a small to medium sized retail environment
- Minimum of 3 years of experience working as an HR Manager/Business Partner, ideally in a retail environment.
- Strong generalist HR background and regular experience of complex HR issues
- Up to date knowledge of Employment Law
- Articulate in both written and verbal communication
- Experience of working in multi-site capacity preferred
- Experience of working with Outsourced Payroll Bureau and Employment Law Services
- Understanding of the retail environment
Key Attributes:
- Ability to influence key decision makers and to challenge when necessary
- Resilient and ability to ‘stand your own ground’
- Ability to multi-task, work well under pressure and use own initiative
- Team player
- Strong written and verbal communication style and ability to flex style to meet needs of different business units
- Ability to work autonomously
- Flexible, adaptable and ability to travel (to London every two weeks / Chippenham on a regular basis)
If interested, please send your CV application with covering letter
outlining your motivation to careers@grahamandgreen.co.uk.
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