JOIN OUR TEAM

We’re a family business, headed by Jamie and Lou Graham, and that means we do things differently. We strive to keep things friendly and passionate in a professional world. To use friendship rules over normal corporate ones. We use the phrase ‘a band of amateurs’ to describe ourselves sometimes – though many of our team are far from that! But it’s all about keeping that ‘always learning’ ethos and approach.

Our company is a community and only as good as the people who form it. That’s why we are always on the hunt for great people to bring their energy, ideas and determination to our special culture.

Our HQ in Bath is relaxed, informal and dog friendly. There’s a log burner for cosy winter mornings and at Christmas we’ll have the carols blaring. We’re lovers of great company, adventures, delicious food and dog walks.

All our current career opportunities are listed below.

CURRENT OPPORTUNITIES

• Part-time Sales Assistant, Bath

  Job Title: Part-time Sales Assistant

  Reports to: Store Manager

  Location: Bath Store

  Sector: Luxury Retail

  Company Background Established in 1974, Graham & Green is a proudly independent, family-run homeware emporium, owned by Jamie and Lou Graham. Jamie and Lou design and source the very best furniture, eclectic homeware and unique gifts that excite and inspire. Their mission is to share these items with their customers, so that they can experience the same sense of discovery and delight.

  At G&G, we believe in creating colourful, vibrant homes and surrounding ourselves with things that bring us joy – whether that’s products, loved ones or furry friends. We want every customer to feel part of our family and to create a unique home that they love – one that is filled with their best treasures and memories. Discover our curious little world by visiting one of our five stores, heading over to our website, or exploring our seasonal catalogues.

  Key Responsibilities

  • Maintaining the Graham and Green image to the highest standards.
  • Promoting and selling the company’s extensive range of furniture and home furnishings.
  • Ensuring that Graham and Green customers are extended the highest levels of customer service at all times.
  • Dealing promptly with Customer complaints, liaising with Customer Services in order to resolve queries and escalating complaints/queries to the right level.
  • Being knowledgeable and familiar with all Graham & Green products on sale to effectively assist with any customer questions or concerns.
  • Having excellent product knowledge, knowledge of suppliers, fabrics, delivery lead times, pricing, and history behind product.
  • Supporting the Manager and Assistant Manager in the day-to-day running of the Store.
  • Ensuring sales presence in the Store at all times (to be coordinated by the Store Manager). This will include weekend and early evening work as required.
  • Ensuring all stock is correctly labelled and priced.

  Skills/Knowledge/Experience

  • A strong retail sales background – preferably luxury furniture experience
  • Computer savvy, experienced with till systems
  • Exceptional communicator both written and verbal
  • Proven successful sales experience
  • Familiarity with local market
  • A good knowledge/appreciation of design, trends and styles
  • Knowledge and experience of MS Navision processes desirable

  Behaviours/Attributes

  • Determination and drive for results
  • Highly organised and able to work in a busy retail environment
  • Diligent and conscientious
  • Team player/committed to team as well as individual goals
  • Eye for colour and design
  • Creative Innovator – committed to constant improvement

  This is a summary of the role and the Part-time Sales Assistant is expected to undertake additional ad-hoc duties as and when necessary to fulfil the needs of the business.

  Benefits

  • Generous holiday allowance and birthday day off
  • Discretionary bonus scheme
  • Private Medical Scheme
  • Bike2Work Scheme
  • Generous company discount
  • A small, friendly close-knit team
  • Breakfast on Friday scheme
  • Goa Villa – reduced rates
  • Company socials

  If interested, please send your CV along with a covering letter to careers@grahamandgreen.co.uk.

• Floating Sales Assistant

  Job Title: Floating Sales Assistant

  Reports to: Store Managers

  Location: Bayswater, Elgin Crescent or Primrose Hill

  Sector: Luxury Retail

  Hours: Variable, including a weekend day

  Company Background

  Established in 1974, Graham & Green is a proudly independent, family-run homeware emporium, owned by Jamie and Lou Graham. Jamie and Lou design and source the very best furniture, eclectic homeware and unique gifts that excite and inspire. Their mission is to share these items with their customers, so that they can experience the same sense of discovery and delight.

  At G&G, we believe in creating colourful, vibrant homes and surrounding ourselves with things that bring us joy – whether that’s products, loved ones or furry friends. We want every customer to feel part of our family and to create a unique home that they love – one that is filled with their best treasures and memories. Discover our curious little world by visiting one of our five stores, heading over to our website, or exploring our seasonal catalogues.

  Job Purpose

  Your role will be to work across our three London stores, providing support as and when required, to ensure our customer service is always exceptional.

  Key Responsibilities

  • Maintaining the Graham and Green image to the highest standards.
  • Promoting and selling the company’s extensive range of furniture and home furnishings.
  • Ensuring that Graham and Green customers are extended the highest levels of customer service at all times.
  • Dealing promptly with Customer complaints, liaising with Customer Services in order to resolve queries and escalating complaints/queries to the right level.
  • Being knowledgeable and familiar with all Graham & Green products on sale to effectively assist with any customer question or concern.
  • Having excellent product knowledge, knowledge of suppliers, fabrics, delivery lead times, pricing, and history behind product.
  • Supporting the Manager and Assistant Manager in the day-to-day running of the Store.
  • Ensuring sales presence in the Store at all times (to be coordinated by the Store Manager). This will include weekend and early evening work as required.
  • Ensuring all stock is correctly labelled and priced.

  Skills/Knowledge/Experience

  • A strong retail sales background – preferably with experience of high-end/luxury furniture sales.
  • Computer savvy, experienced with till systems
  • Exceptional communicator both written and verbal
  • Proven successful sales experience
  • Familiarity with local market desirable
  • A good knowledge/appreciation of design, trends and styles (in particular within the interiors sector) desirable.
  • Having in-depth knowledge and experience of MS Navision processes – desirable.

  Behaviours/Attributes

  • A flexible can-do attitude and the ability to hit the ground running
  • Determination and drive for results
  • Highly organised and able to work in a busy retail environment
  • Diligent and conscientious
  • Team player/committed to team as well as individual goals
  • Eye for colour and design
  • Creative Innovator – committed to constant improvement

  This is a summary of the role and the Sales Assistant is expected to undertake additional ad-hoc duties as and when necessary to fulfil the needs of the business.

  Benefits

  • Generous holiday allowance and birthday day off
  • Discretionary bonus scheme
  • Private Medical Scheme
  • Bike2Work Scheme
  • Generous company discount
  • A small, friendly close-knit team
  • Flexi-working (under trial)
  • Dog walks and dogs in office (when we’re back)
  • Breakfast on Friday scheme
  • Goa Villa – reduced rates
  • Company socials

  If interested, please send your CV along with a covering letter to careers@grahamandgreen.co.uk.

• Digital & Graphic Designer

  Job title: Digital & Graphic Designer
  

  Reports to: Lead Designer and Creative Director

  Location: Head Office, Bath (Working remotely during Covid-19)

  Company Background

  Established in 1974, Graham & Green is a proudly independent, family-run homeware emporium, owned by Jamie and Lou Graham. Jamie and Lou design and source the very best furniture, eclectic homeware and unique gifts that excite and inspire. Their mission is to share these items with their customers, so that they can experience the same sense of discovery and delight.

  At G&G, we believe in creating colourful, vibrant homes and surrounding ourselves with things that bring us joy – whether that’s products, loved ones or furry friends. We want every customer to feel part of our family and to create a unique home that they love – one that is filled with their best treasures and memories. Discover our curious little world by visiting one of our five stores, heading over to our website, or exploring our seasonal catalogues.

  Job Purpose

  The successful candidate will be passionate about both print and digital, combine exceptional levels of creativity with proven technical ability, and be able to reflect our brand style.

  Key Responsibilities

  • Produce print and online creative assets to tight deadlines from concept to completion
  • Design bi-weekly email campaigns in line with our marketing and trading calendar
  • Design 4 seasonal catalogues each year
  • Liaise and communicate closely with all departments involved in creative briefs
  • Aid photoshoots when required
  • Work with the Marketing Manager, Lead Designer and Creative Director on developing and improving the company brand look and feel.

  Person Specification

  • Good knowledge of – and interest in – retail brands and how they promote themselves
  • Creative thinking with a good understanding of the Graham & Green brand
  • Ability to generate new marketing and visual ideas to enhance the brand’s presence
  • A keen interest in typography and vintage graphics
  • Excellent organisational and communication skills and exceptional attention to detail
  • Able to manage multiple projects and responsibilities and adhere to exacting deadlines
  • Relaxed and adaptable outlook – G&G is not a regimented, corporate/agency environment
  • Must love animals – we have 2 office pets and we’re all animal mad, as are our customers!

  Experience

  • At least five years’ experience with Adobe Suite (especially Photoshop and InDesign)
  • At least four years’ experience of commercial design experience in a professional setting
  • 4 years’ minimum experience of designing for the web
  • Some prototyping (we use Adobe XD) and retouching skills would be an advantage
  • Retail marketing experience with examples of having designed marketing emails
  • Knowledge and experience of laying out and slicing up email designs essential
  • Strong portfolio demonstrating originality, flexibility and skills over print and web

  • Print design experience and examples of flyers, booklets, wraps etc.

  • An understanding of CSS is desirable
  • Able to work with responsive web design to be able to hit the ground running

  • Ability to sketch / illustrate would be an additional advantage

  Benefits

  • Generous holiday allowance and birthday day off
  • Discretionary bonus scheme
  • Private Medical Scheme
  • Bike2Work Scheme
  • Generous company discount
  • A small, friendly close-knit team
  • Flexi-working (under trial)
  • Dog walks and dogs in office (when we’re back)
  • Breakfast on Friday scheme
  • Goa Villa – reduced rates
  • Company socials

  If interested, please send your CV along with a covering letter to careers@grahamandgreen.co.uk.

WHO YOU ARE

Beyond the right skills and experience, we look for people with good values who will become an asset to our community. If that’s you, then you’re hardworking with a good sense of humour. You always give your all, but also don’t take yourself too seriously. You’re bright, positive, creative, curious, passionate and enthusiastic. A people-person and a team-player, who is autonomous enough to take the initiative and work independently too. You’ll be able to adapt to the quickly changing circumstances of a fast-moving retail environment. You’ll have a good head and a good heart.

You’re likely to love travel, nature, dogs (or cats!), good food and, of course, beautiful homeware.

CREATE YOUR DREAM JOB

Didn’t see any available roles that fit with your skills and experience but still want to join our team?

Let us know why we need you by creating your own Dream Job. Maybe there’s a role we didn’t even know we should have, or maybe you’re just one of those brilliant people we shouldn’t let get away.

If so, please send an email to careers@grahamandgreen.co.uk with your CV and a covering letter telling us what you could bring to G&G and why we absolutely have to hire you. We can’t promise to get back to everyone, but we will keep you on file in case the right role comes up in the future.