Custom Options
We strongly recommend ordering our free fabric swatches to take a closer look at your chosen colour and fabric before ordering your bespoke sofa, armchair or footstool. Fabrics may differ slightly from our online images and in certain settings depending on the light levels.
All of our bespoke upholstery is fire retardant for domestic use.
We offer additional or alternative options for each of our made-to-order collections. We recommend that if you have any specific requests that are not listed to call and speak with our friendly customer services team on 01225 418 200 for more information.
Due to variations in computer screens, we cannot guarantee that colours shown here are a true representation of our products.
Please note, our Stain Guarded Velvet has been updated with a more sustainable composition - now made with 60% recycled materials (60% Recycled Polyester, 28% Polyester, 8% Acrylic, 4% Viscose).
Delivery
Psst, click here to download our handy guide to check if your sofa will fit correctly into your space before you order.
This bespoke item is made to order in a colour, material and size of your choice and will take approximately 6-8 weeks to be made.
Once it has been made, it will be despatched directly from the maker and usually delivered within 1-2 weeks, but please allow up to 4 weeks.
Your item will be delivered within a mutually convenient time slot using our specialist bespoke furniture courier service who will deliver to a room of your choice and remove all unwanted packaging.
Delivery cost within Mainland UK is £60 for Armchairs and Footstools and £90 for Sofas.
Delivery of bespoke armchairs and footstools outside of Mainland UK will require a quote. Please order as normal and our customer care team will be in touch. Unfortunately, we are not able to deliver bespoke sofas outside of Mainland UK due to their size. Please get in touch with customer services for further information.
Click here for more information on delivery and returns.
Returns
We want you to love every item you receive - but if you change your mind, no problem. You have 14 days from the date of delivery to return your item for a refund. Returning a made-to-order item will include a deduction of 20% from your refund to help cover our costs.
For full details and terms of our returns policy, please click here.
Please note, we're unable to accept returns in store for items purchased online