The Rug Care Guide

A rug brings warmth, texture and character to a room, so a little care goes a long way in keeping it looking its best. Whether woven from soft cotton or a jute and cotton blend, our rugs are designed to be lived with and enjoyed. With regular maintenance and a little extra attention when needed, they will settle beautifully into your home and age with even more charm over time.

Shop All Rugs

Everyday Rug Care

To help keep your rug looking fresh, vacuum it regularly and with care. This helps lift everyday dust and dirt before it has a chance to settle too deeply into the fibres.

If spills happen, blot them immediately with a clean, dry cloth. Try not to rub, as this can push the spill further into the weave and disturb the fibres.

If you notice any loose threads, simply trim them carefully with sharp scissors rather than pulling them.

We recommend pairing your rug with a non-slip underlay, especially for high traffic areas of your home, as this can help prevent shedding and prevents your rug from slipping.

For a deeper refresh, professional cleaning is recommended.

Natural Variation and Character

Many of our rugs are made from natural fibres, which means variation is part of their beauty. In jute-rich designs especially, slight differences in tone are to be expected and are all part of what gives each rug its individual character.

It is also not unusual for a new rug to have a slight natural odour at first. This comes from the fibres themselves and the production process, and should ease with time and use.

Our handmade rugs from India are created by individual artisans, so each one will have its own subtle design.

Caring for Natural Rugs

Natural rugs are loved for their warmth, texture and easy, relaxed feel underfoot. To care for them, vacuum regularly with care, blot spills straight away with a clean, dry cloth and trim any loose threads if needed. Professional cleaning is recommended for a more thorough refresh or for tackling heavier marks. Due to the nature of natural materials, some variation in colour is completely normal and helps give each piece its own character.

Caring for Synthetic Rugs

Synthetic and synthetic blend rugs are a practical choice for busy homes, loved for their durability and easy, everyday feel. To keep them looking their best, vacuum regularly with care, blot spills straight away with a clean, dry cloth and carefully trim any loose threads if needed. For a deeper clean or more stubborn marks, professional cleaning is recommended.

Our Top Tips

Vacuum gently and regularly
A little ongoing care helps prevent dust and dirt from settling into the fibres.

Blot, don’t rub
If something spills, use a clean, dry cloth and gently blot the area straight away.

Trim loose threads carefully
Snip them with sharp scissors rather than pulling, which can disturb the weave.

Store with care
Roll rugs with the pile inside and wrap in cloth to help protect them.

Expect a little variation
Natural fibres and handmade finishes mean every rug is slightly unique.

How often should I vacuum my rug?

Regular vacuuming helps keep your rug clean and looking its best. The exact frequency will depend on where it is placed and how much footfall it gets.

What should I do if I spill something on my rug?

Regular vacuuming helps keep your rug clean and looking its best. The exact frequency will depend on where it is placed and how much footfall it gets.

Can I pull loose threads from my rug?

It is best not to pull them. Instead, trim them carefully with sharp scissors.

Should I have my rug professionally cleaned?

Yes, professional cleaning is recommended when your rug needs a deeper clean.

How should I store my rug?

Roll it with the pile inside and wrap it in cloth to help protect it while in storage.

Why does my new rug smell slightly unusual?

A slight odour can be normal in a new rug. This comes from the natural fibres and production process, and should fade over time

Will my rug look exactly like the one in the photo?

Not always. Handmade rugs and natural fibres can vary slightly in colour and design, which is part of their artisinal charm, making each one unique.