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We always strive to deliver exceptional service and products so we would like to thank those of you who have taken the time to send us your comments.
I just wanted to say how impressed I was with the delivery company you use for your furniture. The delivery men were extremely polite and helpful and they even put the item together for me! They certainly add value to your brand, & I would be most grateful if you could pass on my thanks to them.
I have just placed my second order. I have to say that your website is excellent, easy to use, and clear. I was kept informed as to how the order was progressing. And when it came to delivery, I was contacted and given a one hour slot, and it arrived on time. This is how on-line shopping should work, but rarely does. Congratulations on your service, from start to finish.
Just wanted to say thank you very much for my order, I received it today. Delighted with it all, especially the cushions! I only rang yesterday, to inquire where it all was and as the little glass jug wasn't in stock you hadn't sent it. But, the very helpful lady I spoke to said that it was not a problem to send the other things to me straight away. Brilliant service, and such lovely things in the new brochure - ooh so tempting! Thanks again.
Thank you for following up on my enquiry so promptly. Again excellent service and assistance. Thanks once again.
Just received silver gazelle head and very impressed with item, secure packaging and extremely quick delivery. Will certainly be recommending you! Thanks.
We ordered several pieces of your bone inlay furniture and I am pleased to say it arrived in perfect condition. Can I also say how helpful your staff have been, with what could have been a complicated delivery, but thankfully everything went smoothly. The items are absolutely beautiful and our friends comment everytime they visit.
Just a note of congratulation for the delivery of items from your autumn catalogue. I had doubts about the cow skin rug, a present for my son and daughter-in-law. It was intended for a joint Christmas present it was a great success and still is, on the wooden floor of their flat. The other rug, goatskin is lovely and the cushions give me real pleasure. I like your style.
I'd just like to comment on how helpful, polite and friendly your telephone staff are, especially Siobhan who has just helped me with an order. It makes it a pleasure to buy from you when your staff is so good. Many thanks
Thanks for the great customer service, it's always nice to see!
I don't usually write testimonials, but I felt compelled to write a few comments on this occasion! I recently purchased a pouffe and have been really struck with the way you've coupled a simple, classic design with stylish, affordable practicality. Until I found the Graham & Green site, I'd searched numerous big name high street stores and always found their pouffe's to be disappointingly garish, or made of vile cheap materials - or both! Contrast with the one I've bought from, which is beautifully made and has a solid, durable, handmade feel - like an authentic piece of antique furniture. In fact, I was so impressed that I've just ordered a second one! Thanks G&G - I'll be back!!
This is a very belated "thank you" for the efforts you went to assist the delivery of my Christmas presents. Yes, they were held up for a rather long time, and then the snow came but the rest is history. It must have been a bit of a nightmare for you all but I just wanted say that I was very impressed by the concern shown to me and the considerate manner in which your mail order team were operating. The reason I bought from you was because your products are unusual and interesting. Good luck in 2011 . I am a loyal fan because of the efforts that were made to fulfil your obligations.